Quality & Communication

Good projects depend on clear records. This is how we plan to document scope, decisions, and progress. The samples below are examples of the kind of document we use, not real projects.

Written scope and assumptions

Included work, exclusions, assumptions, allowances, and sequence are written down and reviewed with you before approval.

Material approvals

Selections are presented, discussed, and recorded, so the approved choice is clear to you and to the trades.

Progress updates

You receive regular updates through an agreed channel: work completed, what is next, and any decisions needed from you.

Change approvals

If a site condition or request affects scope, cost, or timing, we describe it and price it for your approval before the related additional work proceeds.

Site checks

Planned inspection points check the work against the agreed requirements as it progresses, especially for waterproofing, concealed services, and finishes.

Snagging and handover

We walk the finished work with you, record snags, coordinate their closeout, and provide relevant handover information and a follow-up contact.

Sample documents

Fictional examples to show the format. Square brackets mark information that would be filled in for a real project.

Example document - not a real project or client.

Weekly update

Example only

Example bathroom remodel

Completed this week: Waterproofing applied; inspection photos shared
Planned next week: Tiling begins after the tile selection is approved
Decision needed: Confirm fixture finish by [date]
Possible variation: Concealed pipe condition found; options and pricing will follow before any related work proceeds

Material approval

Example only

Example floor finish

Item: Floor tile, living area
Selection: [Product name and reference]
Allowance: [Amount] per square meter
Status: Approved by client on [date]

Change request

Example only

Example scope change

Description: Add a recessed lighting circuit
Reason: Requested by client after site review
Cost and time effect: [Amount] and [days], stated before approval
Status: Work proceeds only after written approval

Snag list

Example only

Example handover walkthrough

Paint touch-up, living room: Open
Door alignment, bedroom 2: Closed
Sealant finish, shower: Open

Have a project in mind?

Share the property type, location, and the work you are considering. We will help you identify the right next step.

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